Warranty Extended Policy
Generally, all of our MelodySusie products have a full 6 months warranty covering manufacturing and quality issues (natural causes or human errors are not included) and 30 days of money-back guarantee from the receipt of original order. If your product does not meet your needs within this period, feel free to contact us by submitting a feedback form to let us know what we can do to help you.
How to Claim A Free Extended Warranty
1. Send an extended warranty request with your Amazon orders at the form below, please enter your 17-digit Amazon order ID#.
2. We will have your order recorded in our CRM system. You've extended the warranty to 12 months already!
3. Purchases made on www.melodysusie.com will have the 15 months warranty automatically. You don't need to submit the form.
Notice
Please note this page of extended warranty is only for orders from MelodySusie Direct store on Amazon. If you complete the order from MelodySusie's authorized resellers, please get in touch with them directly.
Generally, all of our MelodySusie products have a full 6 months warranty covering manufacturing and quality issues (natural causes or human errors are not included) and 30 days of money-back guarantee from the receipt of original order. If your product does not meet your needs within this period, feel free to contact us by submitting a feedback form to let us know what we can do to help you.
1. Send an extended warranty request with your Amazon orders at the form below, please enter your 17-digit Amazon order ID#.
2. We will have your order recorded in our CRM system. You've extended the warranty to 12 months already!
3. Purchases made on www.melodysusie.com will have the 15 months warranty automatically. You don't need to submit the form.
Please note this page of extended warranty is only for orders from MelodySusie Direct store on Amazon. If you complete the order from MelodySusie's authorized resellers, please get in touch with them directly.