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Warranty Extended Policy

Generally, all of our MelodySusie products have a full 6-months warranty covering manufacturing and quality issues (natural causes or human errors are not included) and 30 days money-back guaranteed from the receipt of original order. If your product does not meet your needs within this period, feel free to contact us by submitting a feedback form to let us know what we can do to help you.


How to Claim A Free Extended Warranty

1. Send an extended warranty request with your Amazon orders at the right form, please enter your 17-digit Amazon order ID#.

2. We will have your order recorded in our CRM systerm. You've extended warranty to 12 months already!

3. Purchases made on www.melodysusie.com will have 15-months warranty automatically. You don't need to submit the form.

Notice

Please note this page of extended warranty is for purchases made through MelodySusie Direct store on Amazon. For purchases made through MelodySusie's authorized resellers, please contact them directly.

Your Name *
Value is required
E-mail *
Value is required
Your Amazon Order ID (E.g. 123-1234567-1234567) *
Value is required
Or You Have Questions?
Thanks for your submitting! 12 month warranty will be extended on your products automatically!
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Discount Code FAQ

1. How do I use the discount code?

Copy the discount code from the product page, and then apply the discount code at check out.

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2. Can I redeem multiple discount codes?

No. Discount codes cannot be combined.Only one code can be applied per order.

3. Why is my discount code invalid?

1) The discount code is not applicable to the specific items you want to buy.

2) The discount code wasn't entered correctly.

3) The discount code has expired.

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