Shipping Policy:

    We offer three shipping methods for USA Customers

    • - US$3.99 to the  United States via Standard Shipping for orders amount less than $35 with 6 - 9 business days.
    • US$6.99 to the United States via Expedited Shipping for orders amount less than $35 with 3 - 5 business days
    • - Free Shipping to the United States for orders over $35.

    For orders to Canada, Germany, France, Italy, Spain and the United Kingdom,  we only offer Standard Shipping

    • - US$6.99 via Standard Shipping for orders amount less than $69 with 5-20 business days.
    The final cost does not include import duties and sales taxes, so you may need to pay additional fees of import duties or local sales taxes.

       

      Warranty Policy:

        Generally, all of our MelodySusie products have a full 6-months warranty and 30 days money-back guaranteed from the receipt of original order. If your product does not meet your needs within this period, feel free to contact us by submitting a feedback form to let us know what we can do to help you.  

        NOTE: 

        1.You need to pay for your shipping costs for returning your item with non-quality problem within 30 days from the date you purchased it.

        2. You will be responsible for paying for your own shipping costs for returning your item after 30 days from the receipt of original order.

        3. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

        4. If the customer doesn't pick up the goods on the specified date with the requirement, causing the goods to be destroyed, we'll not give a refund.