Happy Birthday eGift Card

How To Use: 1. Purchase your desire eGift Card2. Recieve your unique eGift Card code via email3. Apply the eGift Card code when you check out4. Submit the order and wait for your products.5. If you want to buy a gift card for someone else, just forward the gift card email to the recipient....
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How To Use:

1. Purchase your desire eGift Card
2. Recieve your unique eGift Card code via email
3. Apply the eGift Card code when you check out
4. Submit the order and wait for your products.
5. If you want to buy a gift card for someone else, just forward the gift card email to the recipient.



Delivery Method: Digital Code Send by Email
Lasts Up To: Does Not Expire
Rechargeable: No
Active Timeframe: Does Not Expire
Places Of Redemption: Melodysusie.com

What else you need to know:

  1. Gift Cards are not returnable after purchase (except as required by law). Gift Cards are subject to Terms and Conditions.
  2. A gift card holds a balance, which can be spent over more than one order. 
  3. Gift card balances are applied to the total value of an order, which can include taxes and shipping.
  4. When making a purchase in our store, you can redeem the value of a gift card by entering its unique code* at checkout. 
    *This code isn't case sensitive.
  5. You can view and manage the status of each gift card in your Shopify admin.
  6. When you redeem a gift card, the checkout displays one of the following options:
    If the balance available on the gift card is greater than or equal to the order total, then you can click Complete order.
    If the balance available on the gift card is less than the order total, you are prompted to choose a second payment method for the balance before placing the order.
  7. If you want to buy a gift card for someone else, then you need to forward the gift card email to the recipient.

Terms And Conditions:

By using this eGift Card, you accept the following terms and conditions:

1. MelodySusie eGift Card
MelodySusie eGift Cards are only for products sold on our website at www.melodysusie.com. No fees of any kind will be charged against the unused balance of MelodySusie eGift Cards.

2. Redemption
Redemption of MelodySusie eGift Cards is only applicable on our website www.melodysusie.com. It cannot be redeemed in other channels. The unredeemed value will not be converted to cash.

3. Refunds
No refunds are permitted with respect to cards.

4. Lost or stolen eGift Card
If you suspect that someone has copied or stolen your MelodySusie eGift Cards, contact Customer Service immediately. MelodySusie eGift Cards will not be replaced if lost or stolen without the purchaser's confirmation email as proof of purchase. MelodySusie eGift Cards have cash value and should be safeguarded accordingly.
MelodySusie will not be liable for redeemed MelodySusie eGift Cards if they have been stolen. Please do not display your MelodySusie eGift Cards code online.

5. Limitations
You may not use a MelodySusie eGift Cards to purchase other MelodySusie E-Gift Cards/Gift Cards.
MelodySusie eGift Cards cannot be reloaded, resold, transferred for value, or redeemed for cash, except to the extent required by law. MelodySusie eGift Cards are void if they are reloaded, resold, transferred for value, or redeemed for cash. Unused MelodySusie eGift Cards may not be transferred.

6. Our Policies
Any claim or dispute between you and MelodySusie that arises in whole or in part from the Sites or the Interactive Services shall be decided exclusively by a court of competent jurisdiction located in the US. If any provision of these Terms of Use is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Use, which shall remain in full force and effect. No waiver of any term of these Terms of Use shall be deemed a further or continuing waiver of such term or any other term, and MelodySusie’s failure to assert any right or provision under these terms of use shall not constitute a waiver of such right or provision. It is the express wish of the parties that these terms of use and all related documents be drawn up in English. To the extent permitted by applicable laws, you and MelodySusie agree that any cause of action arising out of or related to the sites and the interactive services must commence within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.

7. Risk of loss
Ownership and risk of loss of MelodySusie eGift Cards pass to the purchaser as soon as we send our confirmation to the recipient. We are not responsible for lost or stolen MelodySusie eGift Cards. If you have any questions, please contact our Customer Service.

8. Customer Service
If you need assistance with any aspect of your purchase, ownership, or use of your MelodySusie eGift Cards, please contact Customer Service. Please refer to your order number, or be ready to supply your email address.

9. Delivery information and requirements for MelodySusie eGift Cards purchasers
All orders and successful delivery of MelodySusie eGift Cards are subject to the approval of the purchaser's financial institution. Until the transaction is approved, your MelodySusie eGift Cards order may be canceled or delayed.
If the date on which you want a MelodySusie eGift Cards delivered has passed and the recipient has not received an email confirmation with the MelodySusie eGift Cards details, please contact Customer Service. Please refer to your order number, or be ready to supply your email address.
We are not responsible for MelodySusie eGift Cards that are undeliverable or not received due to your failure to enter an accurate email address for the recipient. Please check to make sure the email address of the recipient is correct and contact Customer Service if you suspect the recipient did not receive his/her MelodySusie eGift Cards.

10. Reasons for failed delivery
If you have confirmed the recipient's email address but the MelodySusie eGift Cards have not been viewed within a reasonable period after the requested delivery date, following is a list of the most common reasons why delivery may have failed:

  1. Spam filter blocked email or routed it to a bulk/spam folder.
  2. Recipient's firewall blocked the email.
  3. Email inbox has exceeded its size limit.
  4. Invalid email address.

If a spam filter is blocking our emails from getting to the recipient’s inbox, the email options/settings of the recipient will need to be modified so that our emails are not considered spam.
If you need further assistance, please contact Customer Service. Please refer to your order number, or be ready to supply your email address.

11. Limitation of liability
To the maximum extent permitted by law, subject to applicable consumer protection provisions, MelodySusie will not be liable for claims or damages of any kind arising out of or in connection with your purchase of the MelodySusie eGift Cards including damages arising out of changes to or termination of the MelodySusie eGift Cards program or as a result of you or your recipient redeeming and/or using the MelodySusie eGift Cards. This applies to all damages of any kind, including but not limited to direct, indirect, incidental, punitive or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

Note: your products might be sent out seperately if you ordered several items together.

Shipping Policy: 

For all international shipments(outside the contiguous United States), any tax or duty shall be borne by the buyer

Shipments from all of our warehouses are delivery duty unpaid. The final cost does not include import duties and sales taxes, all these additional fees must be paid by the customers.

You should expect to pay any amount charged by the government in your respective country. This includes, and is not limited to, duties, taxes and any extra fees charged by the courier company.
We are not responsible for any extra charges once the original package has been shipped. 

*If the customer refuses to pay these extra charges, the package might be dropped by customs or returned to us, and we will not refund any amount of money.

COVID-19 Shipment Upgrade Notice:

During the outbreak, it may take longer than usual for the post office to process your package, and the tracking info may not be updated for a while. Please give the post office more time to transport your package and update your tracking info.

And your package will be shipped out within 3-5 business days.

The ETA with your order may be adjusted based on actual circumstances, sorry for the inconvenience.

Please kindly note that we will not issue any refund with your order if you refuse to receive the pacakge we sent to you.

If you no longer want to receive the package, please do not refuse it when it is delivered. Instead, you can send us one return form with your order.

We offer one shipping method for US customers

  • Low to USD$6.99 to the United States via Standard Shipping 

For US customers, the shipping time will be 5-7 business days
For Canada, the shipping time is 5-9 business days.
For Germany, France, Italy, Spain, Australia and the United Kingdom, the shipping time is 7-10 business days.
For other countries, the shipping time is 10-15 business days.

*Please note:

  • Preparation for delivery (quality checks, packing, paperwork, etc.) usually takes 3-5 business days and is NOT included in the overall “shipping time”.
  • Shipping times can be affected by variable customs clearance times or public holidays.
  • Some products may be out of stock in our warehouse. In this case, for a timely delivery, we will have our factory ship your items directly from China. (Please note that the package will not spread viruses based on CDC.) Will You Catch The New Coronavirus Via Packages Or Mail From China?

      Warranty Policy:

        Generally, all of our MelodySusie products have a full 6-months warranty and 30 days money-back guaranteed from the receipt of original order. But our MelodySusie products will have15-months warranty made through meldoysusie.com only. If your product does not meet your needs within this period, feel free to contact us by submitting a feedback form to let us know what we can do to help you.  

        Please note this page of warranty and return is for purchases made through meldoysusie.com, the MelodySusie Direct store or Maple Leaf Shop store on Amazon. For purchases made through MelodySusie's authorized resellers, please contact them directly.

        Free Extended Warranty:
        1.Extended Warranty to 12 months by registering at Melodysusie.
        2.Send an extended warranty request with your order ID at our Customer Service Center.

        *Please note: 

        1.You need to pay for your shipping costs for returning your item with non-quality problem within 30 days from the date you purchased it.

        2. You will be responsible for paying for your own shipping costs for returning your item after 30 days from the receipt of original order.

        3. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

        4. If the customer doesn't pick up the goods on the specified date with the requirement, causing the goods to be destroyed, we'll not give a refund. If the goods are returned to warehouses by courier, the customer must be paid the additional fees. 

        5. Within the warranty period, the replacement is free but the shipping fee will be charged accordingly after 3-months.

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