1. Will prices on Black Friday (25th. Nov) be lower than now?
- NO. We guarantee that the prices during the early bird event will be the lowest same as Black Friday day.
2. How could I get my gift card?
- Place an order between the 15th. Nov and 30th. Nov, we will send a gift card discount code to your email if your order is over the specified amount.
3. When could I use my gift card?
- Gift cards can only be used for orders placed from the 1st. Dec to 31st. Dec.
4. Can I get the gift cards multiple times?
- YES. Gift cards are automatically sent to your mailbox by the system, according to the value of the single order.
5. Can I give my gift cards to others?
- YES! After you get the exclusive code for the gift card, you can send it to your friends or family. But the code only could be used once.
6. What products can gift cards be used on?
- All MelodySusie products. Please note the available time (Exclude virtual goods, such as shipping fee).
7. What are the specific criteria for order amounts to get/use gift cards?
- The order amount exceeds the specified amount which does not include shipping fee and tax fee.
8. Can I participate in all of the above activities?
- YES! However, please note that the events such as flash sale is limited in product offerings and may be missed by hesitant.
9. What will happen if I cancel/refund the original order after I use the gift card(s)?
- After using the gift card(s), if you refund or cancel the order that you bought between the 15th. Nov and 30th. Nov, which makes the original order amount does not exceed USD 100/250/400, then we will deduct the discount amount of the gift card(s) from your refund.